Has impressive videoconferencing abilities. It's difficult figuring out on how that could be manipulated. Comparakeet Best Conference Call Services UberConference Review. Businesses in need of efficientconference calling can use UberConference massivelyand to their advantage. When you call: You'll need to confirm the phone number that is linked with your Uber account. Create a FreeConferenceCall.com account using your email and password. Get an automatic email recap with transcripts, recordings, and action items so next steps are clear. Save my name, email, and website in this browser for the next time I comment. There's no need to input a code/pin. Microsoft Teams Learn More Dialpad Meetings x Learn More Do you drive for Uber or Lyft? We're always online to answer your questions. Here's how to get help: You can also visit https://help.uber.com, whether you're a driver or rider, for basic answers to general questions and concerns. The recording feature is also useful as I regularly have to go back to review the details of a meeting due to the many clients I handle. Though UberConference does not have its own cloud storage, it is easily integrated with Dropbox and similar cloud storage platforms. Recommended for not sharing and when having conferences. Glad that it worked out for you! At the same time, theres the opportunity for larger connections too with the Business version of the app. We want your money to work harder for you. "UberConference is a solid, fairly reliable solution with a good free option to try the service out." . The company that I'm working for goes between Google Hangouts and UberConference for anything that requires screensharing or video conferencing. Overview Reviews Comparisons Alternatives Review Highlights Overall Rating 4.46 Ratings Breakdown 5 ( 351) 4 ( 177) 3 ( 49) 2 ( 8) 1 ( 5) Secondary Ratings Ease-of-use 4.5 Customer Support 4.5 Value for money 4.5 Functionality 4.5 Pros and Cons "I like the ease of use with just a phone number. Meet with a click straight from your browser or the app. . 4.5 . callers can know who's on a call and who's speaking at any time, in addition to making many other features, such as Hangouts integration and screen sharing, easy-to-use with the click of a button. Their contact support page directs users to their help center to browse the content library or create a support ticket. We've also gone through a problem where there's a reduction in call quality. Check out the details, and choose the most suitable plan for you: Business Plan $10/line/month (billed annually). From there you can decide whether or not to upgrade to one of the two paid versions. Naturally, most users will want and/or need a reply as soon as possible, and choose the 'urgent' priority option. Never get stuck looking for a dial-in number again, thanks to pre-scheduled dial outs. I like how it can text you whenever someone happens to be on the line. Well instantly reduce background noise so everyone feels heard. The system also provides hold music for participants waiting to join a call and supports call recording. As a sales or service rep -- there's nothing better than a quick call to get a pulse on what your lead or customer needs from you to succeed. The official way to get in touch with customer support at Uber is through the app, where you can submit support tickets and reach agents at Ubers customer support operations. Users can share their screens and documents with other meeting participants. Teamwork shouldnt be hard. Integrations with popular third-party apps, No operator support for managing conference calls. Dialpad Meetings vs Google Voice. CONS: Screensharing is a great thing. You would need to contact UberConference directly for other included features. Another favorite capability is its integration with multiple software, allowing limitless enhancements to its video conferencing function. Make sure the site knows what city you are in. But occasionally, you might need to reach out and get help from a real person at the ridesharing company. Right now, Extra 30% discount on any purchase is prepared for you. Very non-professional for their part. Consistent high quality of audio and video, giving little room for errors. Free Vs Paid: Free trial, with upgrade prices starting at $9.95 per month. VIEW FULL COMPARISON . PROS: There's no doubt that the best functionality is possessing a web UI. But it's not considered to be the best. With WebRTC technology, theres nothing to download before you start connecting with your coworkers and collaborators over the web. I love the chat, document or presentation sharing and integration with social media so we can go live. As a graphic designer, being able to show my clients while giving an elaboration on each part of the design is important to save us all our precious time. One of the best ways to get customer service as a driver is to visit an Uber Greenlight hub. Trying to find the root cause is quite frustrating since we want to use this as much as possible. UberConference is a web-based conferencing system designed to hold conference calls with up to 100 participants. This is soemthing a less technically-inclined person can do if they're capable of following instructions on the screen. Users can select from Free (2-10 participants), Business (2-100 participants). When you submit a ticket, you need to provide details of the request, and choose a level of 'request priority'. Uber is committed to supporting you before, during and after your trip. But if you want to wait, you can upload your own music track or pick from its pre-installed songs. Our Ai-enabled features let you focus on people and ideas, not note-taking. Rhin Davies is a content writer and digital marketing specialist, specializing in HR and recruitment. Being able to integrate social profiles with varying callers and keeping visual track on who's currently speaking is a fantastic solution. 5. All rights reserved. 5/5. Instead, you should refer to the following steps. Pros: - It is really easy to set up. Host a Conference Call. If you selected "sign up with office 365" you will need to click Accept to give UberConference permission. It may be a good idea to read a few UberConference Web Conferencing Software reviews first and even then you should remember what the service is supposed to do for your business and your employees. This prevents desktop notifications such as emails or chats popping up in view of other participants. It's a fantastic platform with great moderator/administrator controls. Today well be looking at the features and benefits of UberConference for ourselves. Compare UberConference vs NICE CXone (formerly NICE inContact). No PIN is required to be part of a conference. CONS: Its "hold" music was just plain terrible. That is why you must have a reliable program and service provider to make sure that conference calls go as smoothly as possible. People have been saying that they tried Join.Me and GoToMeeting and did not get charged, so you might want to reach out to their sales or support teams to verify. Schedule 1:1 check-ins or bring the whole company together with a single click. Problem: A few call participants want to discuss a matter in private before returning to the call. CONS: The screen sharing can be improved by making the button easier to find. 4.5 . You can get a free version, but not that it offers only few of the features. Dialpad has seen participation in UberConference swell as more people transfer their communication and collaboration services onto the cloud. UberConference does not provide its users with telephone support assistance. Always call 911 first if your situation requires police, firefighters, or a medical team. Do not sell or share my personal information. Support Not 24 Hours: - While UberConference offers great options in terms of their customer support such as telephone and live chat support, these are not available 24 hours. Setting up a big event involves several steps which quite keeps us from going full out in providing regular webinars. Very easy to utilize. Ease of use. If you need an easy way to conduct conference calls for your business then UberConference is a good way to start. Some of the features included in UberConference include: If youre a small business searching for a better way to conduct simple conference calls with 10 participants or less, then the free version of UberConference could be perfect for you. Its business plan, requiring no dial-in meeting pins to enter conferences, is a big pull. UberConference, a USA based company, specializes in providing businesses with an easier way to conduct conference calls and provide businesses with a newer, better alternative to the old ways of conference calls. When this happens, we want to make sure drivers are paid fairly for their time. 748 verified user reviews and ratings of features, pros, cons, pricing, support and more. It is a visual audio conferencing system that allows the callers to see the avatar of the other participants on the mobile browsers or on the desktops. If youre in a messaging thread with the person youre having a meeting with, just click Join on your conference invite card within that chat. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172. The data is then displayed in a simple to understand format revealing how many customers had positive and negative experience with UberConference. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success. Popular Comparisons. Some local issues with a small group of accounts on the service side. In general, its free version is intended for those little start-ups that have under ten people working together in a group. The Bottom Line. While Uberconference charges $15 per user per month, there are surcharges for some additional services, and Uberconference lacks live support. Tweet us @ubersupportuk or send us a message via Facebook or Facebook Messenger. trustradius-logo Skip to main content Search Search Saved Products 0 Categories Enterprise Business Intelligence (BI) Business Process Management (BPM) Collaboration Corporate Performance Management (CPM) Business: At $15 per user, per month, the Business plan steps up participant allowance to 100 and offers unlimited call length. With its clean, elegant UX, UberConference is audio conferencing designed to be both powerful and simple to use. To make the service as simple and supportive as possible, users can mute noisy participants while another caller dials in. Despite this screen saying one person can be on a conference alone, thats not exactly how the platform operates. To contact Uber by phone, there is an emergency number and a customer support line, so use the appropriate one for your situation. EU Office: Grojecka 70/13 Warsaw, 02-359 Poland, US Office: 120 St James Ave Floor 6, Boston, MA 02116. Also, because of the integration of UberConference with Google Hangouts and Google Drive, it works very well in annotating documents on the go. Currently, you can only record audio calls. How to Join Meeting by Web:(www.uberconference.com/bkoppenaal).How to Join Meeting by Phone:Call your Organizers conference # (973) 310-6972. If you need to track time spent on conference calls, UberConference provides you with a summary of each call, call recordings, and a time log. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. If you are a rider, you won't see the Support Center in your app as you would if you were a driver. There is usually a brief wait (1-2 minutes) in order to speak to a customer service representative. With no option to scale up on features, businesses needing more from an audio conferencing tool will likely need to turn to another solution. Image source: Author. He then spent eight years as a content lead on the Windows team at Microsoft. You can call our dedicated support team, 24 hours a day, 7 days a week. Have a look at some UberConference analyses and explore each of the software options in your shortlist more closely. However, to the larger businesses that need more features and would include more participants, upgrading to one of the paid versions of UberConference is necessary. Problem: Someone in particular continues to speak out of turn, disrupting the flow of the conversation. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. We realize that when you choose to get a Web Conferencing Software its vital not only to see how experts score it in their reviews, but also to discover if the actual people and enterprises that purchased these solutions are indeed content with the product. CONS: Improvements need to be made in the sound quality. Im looking for a conference call that can be made from cell phones with no additional cost to the participants. UberConference was launched in May 2012 at TechCrunch Disrupt that is the annual trade conference and was chosen to be the best new product. Get ready for your close-up with reliable video quality every time. This version is better suited for larger businesses with different departments conducting multiple conference calls. Our ratings are based on a 5 star scale. You also get the ability to record the conference and archive it for later. If you prefer to use a more traditional method of obtaining an UberConference call transcript, you could use a human transcription service. Their ticket submission process isn't particularly efficient. Use UberConference Discount Codes and Coupons to enjoy up to 15% OFF. On the next screen, you will select your initial plan. Dialpad Meetings UberConference Has Rebranded! With that information at your disposal you should be prepared to make an informed business choice that you wont regret. Youll also have custom hold music, analytics, and more. Any business that needs to hold conference calls can use UberConference. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM, GoToWebinar Reviews: Pricing & Software Features 2023, Dead Simple Screen Sharing Reviews: Pricing & Software Features 2023, WebVideo Reviews: Pricing & Software Features 2023, Drum Web Meetings Reviews: Pricing & Software Features 2023, MyOwnConference Reviews: Pricing & Software Features 2023. CONS: We hope we could downgrade our current version. UberConference is the simple and effective collaboration service from Dialpad, intended to make group meetings simpler for companies of all shapes and sizes. UberConference gives users access to phone and email support for help with any questions that may arise. Contact us directly from your Uber app. Can you use Uberconference with landlines? Free plans limit calls to 45 minutes, while conferences using the business plan are limitless. How do you call in UberConference? After which, you should do your product research fully. UberConference doesn't offer much customer support. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. As employee number 1 on the sales team, I was told to use UberConference from day 1. Instead, it may be smarter to look at the business plan that charges a minimal price, but yet gives access to all the features and makes UberConference a scalable solution for all your needs. I have been introduced to this by one of my partners. There is usually a brief wait (12 minutes) in order to speak to a customer service representative. Were investing in customer support to make sure we can answer all your questions as quickly as possible. The 24/7 Uber contact number is (800) 593-7069. One of the things that makes UberConference so unique is the fact that it was one of the earliest conference providers to deliver WebRTC support and PIN-free participation for conferencing users. Please use a business email address. By proceeding, you consent to get calls, WhatsApp or SMS messages, including by automated dialer, from Uber and its affiliates to the number provided. These prices do not include additional taxes, fees, and surcharges. It may be possible to get a refund for a payment you made to Uber under certain conditions. If you are a driver, Uber makes it easy to contact the company from directly within the app itself on your iPhone or Android phone. Social media You can also get help via social media. Below, well go over what you need to know about free conference calls, the best features to look for, and how to start making free conference calls in minutes with Dialpad Meetings (formerly known as UberConference). PROS: UberConference has superb audio quality, does not have a meeting time limit, is free of cost, and allows us to make presentations. It's cheap with great customer service. The solution also offers keyboard shortcuts, such as mute/unmute, open participant panel, and lock/unlock call controls. , Background noise also can be a problem. While not all companies are responsive on Twitter and Facebook, Uber has a reputation for responding fairly quickly on social media. Image source: Author. Call Uber on the phone. Phone Number * Company Name * Primary . Yeah, this makes work really convenient if you have employees or colleagues far away. Support for services G-Suite, Office 365, Salesforce, and Slack is also offered to help users deliver a complete conference call experience. The support portal is also a valuable resource with articles outlining how to set up team conference calls, take care of common issues, and browse the FAQ section for questions other users have asked previously. Active, Closed, Whether an Organization is for profit or non-profit, General contact email for the organization. There is a search function that makes finding the right topic quick and easy for users as they learn the suite of features offered by UberConference. When calling for business, I'd always have to explain that I'm currently not in the city where I'm making calls from. It's also suitable for individuals who need to call someone from their computer, such as freelancers or consultants, or those who are looking for a remote working tool. - They have a free version with up to 45 min conference calls and 10 participants. There is low customization, too. There's currently no solution in refreshing the system without logging back out and then in again. UberConference fixes all the [broken and outdated aspects] (http://www.youtube.com/watch?v=DdqnU5liPBA) of traditional conference calling, making it a more productive business tool, and transforming an industry that hasn't seen real innovation in decades. The biggest benefit I guess is being able to join its hosted meetings without having to install the app that would take-up space. They offer a free plan, or a business plan that costs $20/month per organizer for the monthly plan, or $15/month per organizer for the annual plan. For conference calls, it is a top contender. Comparakeet is supported by our readers so we may earn money when you click on links. Whether you're a driver or a passenger, Uber generally provides a smooth transportation experience. As is the case with any product or service, customer support is an extremely . Trip prices are calculated using both distance and time. Start Conferencing TodayGet a Free Account. You can still post your review anonymously. Using the free plan, users can share documents, record calls in HD audio, and make use of the mobile app. Then Click Next. If you ask yourself these questions it is going to be much easier to locate a reliable software that will match your budget. All you need to do is visit the right site. PROS: The most superb part about UberConference is that it has the highest audio quality ever! Attach your phone number for when you call in to the conference. If you are a small business that is looking for an easy way to conduct conference calls with 10 or less participants then the UberConference Free Version is great for you. Need to speak to us? Our favourite features include: UberConference seems to be best suited for smaller companies. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. . CONS: It would be better if it could give moderators more control on hold music. I'm not sure if there's a restriction the number of callers allowed. It's a handy tool if you regularly run large conference calls, remotely manage. Features: 3-way conferencing; Voicemail transcription; Unlimited calls; Availability scheduling; Company directory; Buzz: Customer buzz suggests FreedomVoice offers the best-of-the-best customer service for free service: "I have been using FreedomVoice for over 14 years. CONS: The recording is blocked when we start screen sharing. . The technology supported by Dialpad provides users with a conferencing solution that integrates fully with modern cloud-based PBX options, and its ideal for customers in search of a manageable conferencing strategy to support steady growth. If you think this fee was in error, we want to hear about it. As a meeting service, UberConference offers a broad range of attractive features, including screen sharing, messaging, document management and file sharing. What Types of Homeowners Insurance Policies Are Available? Many or all of the products here are from our partners that compensate us. Dialpad will connect you through the Internet. Pick your layout, background, hold music, and meeting room URL. CONS: The time spent making use of this service greatly exceeded my expectations. Bearing in mind companies have particular business requirements, it is only wise that they steer clear of adopting a one-size-fits-all, ideal software solution. - Both free and paid have unlimited conference calls. PROS: I've been using a number of conferencing services for more than a decade in sales. Were always online to answer your questions. Meeting lock, mute/unmute, and guest removal features always keep you in control. UberConference's business plan doesn't require conference participants to input meeting pins in order to enter a meeting -- though its free version does. PROS: The platform offers multiple functionalities but manages to set up a simple interface where the most important call commands are easily accessible. However, this number isn't guaranteed to provide an Uber support representative. PROS: With an incredible audio quality that just effectively averts any slowdown or faulty connections, UberConference has easily become a favorite and one of the most important tools today amid the sharp shift to WFH. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. It's an ideal solution for smaller businesses who hold regular conference calls and are looking for a solid tool that will support smaller meetings with shorter durations. 3 stars equals Good. Manage your customer recordings with MP3s for easy storage; Easily connect hybrid teams with one-click video-enabled meeting rooms for workspaces of all sizes. 4. Port In Your Toll-Free US Number; Articles in this section Dialpad Meetings Release Notes 23.05.05 Dialpad Meetings Release Notes 23.04.28 . CONS: Totally love it. Write in through the Help section of your app or contact us on help.uber.com/riders. MP3 files are easy to store and play back. We'd push ourselves to restart the conference call by getting those who are participating to drop off and do a re-dial. We research products, write reviews, and create in-depth guides and how-tos on topics like ideation, marketing, financing, accounting, and human resources. Users who want to use meetings for audio only will need to switch off the video when joining or starting a call. We are in west michigan where the roads are pretty bad in the months of October all the way through late march. You can call our dedicated support team, 24 hours a day, 7 days a week. Image source: Author. Since the service launched in 2012, both the free and paid services have seen phenomenal growth, with the company passing the 1.5 million subscriber mark in the winter of 2017. Thats why weve devised our behavior-based Customer Satisfaction Algorithm that collects customer reviews, comments and UberConference reviews across a wide array of social media sites. 5/5. There are more than 150 Uber Greenlight locations across the US, and you can stop by anytime during working hours without an appointment to talk to Uber customer support in person. UberConference offers a fully featured conference calling platform at a fraction of the price of a traditional landline setup. Show the community that you're an actual user. CONS: There's nothing much to dislike. UberConference is Dialpads way of making the conferencing experience simpler for small to mid-sized companies. Communication and coordination are very important when it comes to business operations, especially for businesses who are operating internationally. Its easy to call a local landline number using your telephone. As a rider, you can contact Uber for assistance through the mobile app, reach out for support via social media, or call the local support line. 122 verified user reviews and ratings of features, pros, cons, pricing, support and more. The Motley Fool has positions in and recommends Intuit and Uber Technologies. Add to this the easy-to-do screen sharing. Zoom is the superior video conferencing software, with powerful features and positive reviews from experts and users alike.