It was HORRIBLE and it still ain't over -. This is a tremendous disappointment since we have purchased pillows and comforters from them for 15 to 20 years. Do not ever buy anything from this outfit. NEVER AGAIN. Contact Us - Chadwicks Customer Service Mar 3rd, 2023. Box 290728 is very much appreciated. We'll help you make your bed ultra cozy with a lofty down comforter, luxurious featherbed, soft blanket, smooth sheets and plush pillows. Set in Boone in the North Carolina region, King Bed I Close 2 Downtwn Boone I Red Feather 250 has a patio. These purchases were not for business and should have been covered. The best phone number for Cuddledown.com is their 800-323-6793 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I am so upset with this company's customer service. It wasn't until I used her name much later into our conversation, did she realize she needed to respond as an adult. What a mistake to deal with them. It was ludicrous. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cuddledown.com Phone Number | Call Now & Shortcut to Rep As you may already know, Restless Leg Syndrome (RLS), is an irritating and frustrating condition. Contact Us | Cuddledown VIP The website was changed so a customer no longer has the ability to access records of their own past purchases. Didn't email me to let me know. In that amount of time, quality, company policies, and overall customer satisfaction can change, so although the reviews are unfiltered, they aren't entirely helpful. They said they would mail me a return label with 10-14 days. They sell your personal information. 7 2023. It also seemed like the pajamas had been used because they smelled of a very strong perfume or laundry soap.I returned the pajamas and ended up paying $25 ($15 original shipping charge and $10 return shipping).I will never order from this company again. New winners are selected every month, Good Luck! Write a review Sign in. They range by size, fill quantity, material, brand, and, of course, cost. I was signed up for a monthly "program" without my clicking through the signup process for that program. fully process your request and you may receive one more catalog within that time period. The woman (*****) who I had spoke to said that they would make another check to me in the amount of ******., but she had to clear it with her supervisor. Customer Reviews are not used in the calculation of BBB Rating. Summer 2023 is almost here and Mattress Firm is celebrating with tons of incredible Memorial Day mattress dealsshop now to save up to 50%. The number in the blue box (Catalog Code) on the back of the last catalog received from us. Contact Us - Cuddledown Customer Service All of the toppers were marked down about $50 or $60 with the least expensive option being $194 and the most expensive coming in at $1,784. Share. Since then I have called Cuddledown every 14 days and they say they'll send a label and they never do. . This experience was beyond dreadful and gives me great concern. I will never use this this site again. On short, the best flannel sheets I've ever had. Disappointed and angry. Phone Number 888-616-3808 Email First Name Last Name Email Questions/Comments Nothing. Finally, your feather bed should not be washed at home! Cuddledown, Inc. . It is definitely cotton. The action you just performed triggered the security solution. There are hundreds of options for feather beds and mattress toppers available online, so the hard part is picking the one that is best for you. We use dedicated people and clever technology to safeguard our platform. Where can you find the best slipcovers? If you're not pleased, we'll exchange your product or give you a full refund, whichever you prefer. We appreciate that customers can leave reviews on the feather beds from Cuddledown. Plus, you are entered into our drawing for a $100 gift card. Pillows. Then I got an email saying my credit card was no good (which was ridiculous, as I entered the digits correctly and there is no problem with my card.) On to a supervisor, who claimed the order was "cancelled" but REFUSED to give me my money back or EXPLAIN "who" cancelled my Christmas order! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. CuddleDown has a rating of 1.24 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Where is my order # j7706952? Shipping charge was going to be $71! Awful company. Jason Culpovich on Google. I signed up because i knew I would be making a number of purchases for our new home. Never will do business with this joke of a company again! Stay up to date with the latest reviews. Kazakhstan. Horrendous! Nothing. Included 2 XL twin flannel cotton mattress protectors. 1 review US Apr 13, 2023 I was unable to understand customer service rep - heavy accent - asked weird questions I was unable to understand customer service rep and asked for a supervisor. I did sign up for this program as part of Cuddledown checkout process, they shared my payment information, but come to find out the phone number for that company doesn't even work and the incentive offer can't be activated. Which restless legs product is the best? CuddleDown ranks 321st among Bedding sites. Selection may cause content on the page to be updated. Customer service contacts and company information. Since 1973, our bedding experts have been manufacturing our comforters, pillows, and featherbeds here in the USA with fine imported materials, employing the renowned quality and values of traditional, hard-working Maine businesses. Now in 2022, their quality is down significantly. Canceled. Cuddledown VIP offers exclusive savings on all your purchases from our Premier Retailers and 1,000+ other retailers in our Marketplace. Contact Us - Serengeti Customer Service - serengetifashions.com I am on the phone with them and they just explained that they only pay on the Net Amount of the receipt. Instead the phone line went dead.Beware! . Looking forward to calls with my credit card company in 20 days. Rebates take several weeks if everything works, but they'll also refuse to provide the promised rebate. Butno! It's now Oct 18 and I've not received my order. K ellis. Like us? You can email the site owner to let them know you were blocked. The easiest way to refresh your bedroom is with exclusive bedding and accessories from Cuddledown. This company is a scam.They charged me 12.95 every month for a year for absolutely no reason and will not refund me.When I call to speak to customer service the story changes every time. If you are inquiring about a recent return and/or refund please note it can take up to 6 weeks from when Cuddledown has boasted for years manufactured in Maine because that sounds all American and maybe a long long time ago they did but they deserted the "Made in the USA" for cheaper labor. A few of the common issues people have with Cuddledown include high shipping costs, incorrect order deliveries, jumping through hoops to get in contact with customer service, items damaged in transit, low-quality products, and more. SO DISAPPOINTED. How BBB Processes Complaints and Reviews, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Whether you're a hardcore gym rat trying to get "swole" , a hardcore athlete trying to build muscle for an upcoming meet, or if you just want Where can you get the best credit counseling? I submitted 9 receipts. But, if you're looking for a well-constructed feather bed that will keep you comfortable for many years, expect to pay anywhere from $100 to $600, depending on the size of your bed and the retailer you choose. Called CS, told card not authorized. Click here to get notifications about new complaints of CuddleDown. The confirmation will include your order number and the total you'll be charged. We'll keep you informed, and we'll never sell your information to anyone. Sounds like they like working there. So the company that made the product and shipped it won't give a rebate because they can't confirm that they made or shipped that product. I purchased a comforter on Jan 4 and am still waiting for it on Jan 20, and even was charged a "Covid" surcharge which hasn't made the process any quicker. Potpourri Group, Inc. - Our Company I did a wrinkle test, and I measured the duvet cover before and after washing. When I call cuddledown about the amount. After two emails, four phone calls to their offshore call center a manager finally got the order shipped. We are working When you pay over $400. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The person could not give me a better explanation. Global Customer Service phone numbers - Microsoft Support I never got a return label. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. So needless to say, I will not be buying from this company again anytime soon. Need to find a different location? Overcharged for shipping. Home security systems have become increasingly popular in recent years, as people seek to protect their homes and families from potential threats. Why would that be? I spend way more time in bed than in the car! Cuddledown Review for June 2023 | Best Feather Bed Stores It's more like sleeping on a rock than a comforting pillow. I've been ordering from them for 20 years???? I'm trying to figure out an issue with my order and I have been told I will be emailed this afternoon, then this morning each time never getting a response. Click to reveal If you're not sleeping on a comfortable mattress that caters to the needs of your body, you will likely suffer from a lack of sleep or sore, stiff muscles in the morning. I ordered a fitted sheet, flat sheet, and pillowcases. They asked me a bunch of questions about my creditcard and said I had to confirm all of these details. This was a huge deterrent for us. Because the item was older and are now own by another company, they had trouble locating the item that was being returned.therefore they processed a check for me in the **** of $72.20. 148.251.144.123 Your customer service department is prompt, friendly, and a pleasure to work with. Their process for requesting a shipping rebate is complicated and very slow. For a company that specializes in bedding and started out selling comforters, we are surprised that there are only 11 options for feather beds. We wanted more transparency about the cost of shipping because you have to go all the way through the checkout process to see it. All other matters such as product and customer quality are of secondary or even tertiary importance. Cuddledown VIP Alsothe entire time we spoke I heard roosters in the background crowing. 1-800-323-6793. That was news to me. When I called to inquire, I was passed from one to 6 DIFFERENT CSR's! Sleep Experts Say These Are the Best Mattress Toppers for Minor tweakments to your sleep environment can offer drastic improvements to your sleeping habits. As a matter of policy, BBB does not endorse any product, service or business. Find out how we combat fake reviews. Coupons Stores Cuddledown Cuddledown Coupon Code May 2023 Visit Cuddledown Active Cuddledown Coupon Codes for May 2023 All (2) Sales (1) Up to 70% Off Clearance Sale at Cuddledown Shop. They did not contact me but proceeded to ship the fitted sheet. I never got a return label. My mother spent $100 on a gift certificate that I don't seem to be able to redeem. A lovely way to treat your customers Cuddledown, and MAYBE sew the buttons on better so I don't have to waste my time! I wanted to buy quality and Made in the USA and got completely burned. Topic is Required Contact Information Email Address Email Address is Required Order Number First Name First Name is Required Last Name Last Name is Required Comments Order delayed due to address issue. Customer service is nonexistent; they can't or won't tell me where my order is or when it is expected for delivery. Another phone call later, and now that are going to be sending me a gift certificate in that amount. Cuddledown is a company committed to making and selling the finest in home furnishings. In total, there are 3 ways to get in touch with them. 3. N/A. Here are 8 tips for writing great reviews. One last note: I did sign up for the VIP club just to see how it worked. For more details and to ensure a smooth delivery, please download and review our Furniture Measuring & Delivery Guide (PDF) . customer service contacts 3 complaints 0 resolved 3 unresolved File a complaint Table of contents Follow Share Complaints Contacts CuddleDown phone numbers +1 800 323 6793 0 0 Customer Service +1 207 865 1713 0 0 Outlet Store More phone numbers CuddleDown website www.cuddledown.com What are CuddleDown's email addresses? We'll help you make your bed ultra cozy with a lofty down comforter, luxurious featherbed, soft blanket, smooth sheets and plush pillows. Which I previously purchased quite awhile back. The items themselves are just as described. My order NEVER showed! The action you just performed triggered the security solution. We hope this information helps you find the products to help you get an amazing night's sleep and feel better every day! BBB Business Profiles generally cover a three-year reporting period. A Cuddledown is located at 554 US-1, Freeport, ME 04032 . Tiny feathers fly everywhere in the room, they get into your nose and eyes. I ordered close to USD1,000 worth of bedding in Aug 19. After 4 repeat orders over a month, and speaking to innumerable persons, was to be transferred to a manager but was sent to an unrelated vitamin company. I lost a button so I contacted customer service and they refused to send one ONE button. What is the best place to purchase a medical alert system? All of the products sold through Cuddledown are manufactured in Maine and the company promises that you'll only get the finest in home furnishings, making them the "premier source for all things cozy.".