Take the Setting Threshold Profiles Quiz - Atera's IT Academy Introduction Install an Agent Take the Agent Quiz Remote Management Take the Remote Management Quiz Network Discovery - Performing a scan Take the Network Discovery Quiz Network Discovery - Understanding Opportunities Setting Threshold Profiles Take the Setting Threshold Profiles Quiz This is really critical. Advanced Threshold Profile monitoring features Get a complete overarching view of all device activity. Welcome to Atera's community! ie Atera has everything you need to grow and power through your goals. An alert threshold profile determines the alerts you receive about your customer's devices. If you contact them, they would setup a 45 minute overview of everything including thresholds. Help Tweaking Atera Threshold Profiles - Things To Monitor For RMM Tool I have been testing out different RMM tools. Ensure airtight security against hackers by eliminating vulnerabilities. You can use the Advanced Filter tool to display all hardware characteristics of a certain type. We recommend these top three automation choices: Its official you dont need to be an expert to get started with automation! https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44012649-change-threshold-profiles-to-use-a-parent-child-re. So how do you get started automating tasks with PowerShell? We also use third-party cookies that help us analyze and understand how you use this website. With unlimited devices, you now have the freedom to say yes. Its even possible to create an onboarding profile (with software bundles) and assign them to each new agent. New comments cannot be posted and votes cannot be cast. We can't wait to see you engage here and make the most of the Atera platform. This is your chance to enjoy a free month of service and make a friend happy too. Instant network scans? Threshold Suggestion Action: Run chkdsk /f /r, and run backup image of drive immediately, consider replacing disk drive very soon. Rest assured it doesn't create any load on the machine. You also have the option to opt-out of these cookies, but opting out of some of these cookies may have an effect on your browsing experience. If you use total GB it dont matches to the systemdisk. Threshold Group: Disk Thresholds Packed with ticketing management and reporting capabilities, be at the top of your game with streamlined day-to-day business operations, and deliver the best customer service with our state-of-the-art Professional Services Automation (PSA). Disk Event ID 11(from exampe above above) 2. And from there you can take the decisions needed to protect your client and solve problems quickly and easily. Similarly, the words removed or removal are present in an uninstallation event ID 1034. Atera's Threshold Profile provides the key to top performance monitoring data The key mechanism to monitoring PCs in the Atera UI involves using what Atera has coined the Threshold Profile. For further clarification, you can view the status of each computer and be alerted to problems in real-time. In the next post, well go deeper into using script for IT Automation and Monitoring. Reddit, Inc. 2023. With this script added to Atera, technicians dont need to login to a server to do this simple task anymore. r/atera - Anyone else getting random informational level alerts for You also have the option to opt-out of these cookies, but opting out of some of these cookies may have an effect on your browsing experience. https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44067594-override-threshold-profile-for-device. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In many cases, such as for PCs for heavy gaming use, you might want to use the opportunity to create an extra partition for them or sell them extra memory or a hard drive. Start a 30-day free trial today! Create or edit an Alert Threshold profile - Atera Support Love it! It will make threshold profile distribution much easier! I added a few minor things over time but mostly use the default. These cookies will be stored in your browser only with your consent. Using the Threshold Profile, you can set the Agent to monitor Performance levels such as CPU load, Memory Usage, Network Bandwidth etc. Chances are you have a bunch of SOPs or How-Tos already written with step by step instructions for tasks. We also use third-party cookies that help us analyze and understand how you use this website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. By clicking submit, I acknowledge receipt of Atera Privacy policy. Add ability to add multiple threshold profiles onto device, e.g. SMS Text: Johnny(sms number), Sallie(sms number), Very helpful for different services which need to be restarted if a service stops Free up your and/or your technicians time to add value better invested elsewhere. For further clarification, how to use PowerShell to start leveraging automations, Patch management that can be set up to run automatically on your own schedule, Third-party software patching through either HomeBrew for Macs, or Chocolatey for Windows, Scheduled reports that can be emailed your customers automatically to your customers, or created on-demand. This subreddit is not meant to be an official support medium, so please continue to direct your technical inquiries to support@atera.com. You can also head into Atera and look at the threshold and IT automation profiles. Email: MSP@mycompany.com Desc: shared emailbox Policy name=AAD-WindowsCore-AddAccountRestrictions Priority=100. If a group is updated, then all references to the group will be updated. Reddit, Inc. 2023. Multiple threshold profiles on device - Got a new feature idea? Endpoint security management, licensing subscriptions, role-based access, reporting and more. We have been using Atera for about a month now and are wondering if we are the only ones facing this issue. 01 Remote Monitoring & Management (RMM) Busy handling what today throws at you? I thought the same idea, but I would like to have a list of thresholds and would like them to be all unrelated. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. everything you need to get to where you want to be. The threshold profile appears. As a one person MSP, I need to keep my costs down at this point. This is where you, the system monitoring MSP, enter the picture. In Atera's threshold profiles, you can choose to be notified when a software is uninstalled on a monitored computer (which is very helpful by the way): Similarly, you can define a notification when a software is installed: The Atera agent captures those events by looking for the matching Event ID in the Windows event logs. Hey, Folks. Save time by automating patches for Windows, Mac, and every type of software on your end users' devices, and stay on top of every network. it would help to help to have mulitple thresholds. Run Windows Update: Service Pack System event log 7045 every 90 secs? : r/atera "If you have 1000 endpoints that you manage you would spend anywhere from $600 to $1000 per month for other Remote Monitoring and Management tools. For each of these threshold levels you can choose the type of task manager Alert you want to receive when the threshold level has been breached: Information, Warning and Critical. If you missed the full webinar, you can catch it right here, or keep on reading for our highlights! We also use third-party cookies that help us analyze and understand how you use this website. For extra effect, you can select funky sounds to accompany your alerts. A threshold in % dont match to the data disk, because 20% of 6TB are still lot of space (depending on the growth of data) and create a sensless alert. All rights reserved. As much as we dont want to admit it, we all have servers that we have to login to every week to restart a process that has stopped for whatever reason. Dave shared his own automation mindset, and how being able to automate tasks makes it so much easier to move from break-fix to managed services. Automate patches for Windows, Mac, and other software and OS on your end-users' devices. Hence you can not start it again. Alternatively, you can set a rule to delete these events or remove the temperature monitoring (In the Threshold profile ). New comments cannot be posted and votes cannot be cast. Backup and cyber protection with flexible storage, instant restore, data security, and more. Until next time! Lastly wed like to let your know about our new referral program, see below for details! Streamline day-to-day business operations to deliver the best customer service. Don't forget to upvote and comment on posts you love. If not, can you ask the community for help. Be honest with yourself about what you can build from scratch, and then lean on 3rd party tools or external support if you need them and you arent a scripter yourself. One resource recommended by both our MSP pros was the Atera shared script library, which has 193 scripts, and more coming next week! With automatic OID monitoring on Linux-based devices (routers, firewalls, PCs, etc.) This website uses cookies to improve your experience while you navigate through the website. This enables the technician to monitor your system and understand the systems performance of the computer itself. The key mechanism to monitoring PCs in the Atera UI involves using what Atera has coined the Threshold Profile. IT departments and MSPs around the world have reached the next level of IT. Threshold Alert Type: Critical Now its easy to view the number of agents and servers in an organization and link this to agent based contracts and billing. . RunFullDiskImageBackup - Runs full disk image backup - Sucess, Communication Sent: Busy handling what today throws at you? Simply create a comprehensive inventory of all assets and you're done. Its super easy to create a script that will automatically fix those problems so that theres no need to login and manually do it every time it happens. Daves advice is to start on your threshold profiles, and just take a look at what servers you have, and what youre spending the most time on. Category: Select Disk Active Time. Atera keeps making it easier and more convenient to manage your customers IT systems. With the Start-Acronis.ps1 script in Atera, create a Threshold profile or open one of your existing profiles. Reboot If Needed I don't see a need for parent-child relationships. Fixed Threshold to system disk like 30GB In order to fully understand what is going on,an MSP must have at their disposal a computer performance monitoring tool, often called a PC performance monitoring software, or PC hardware monitoring software. When combined with Atera, PowerShell offers a powerful tool for automating common workflows that we step through every day. Add a Script to a Threshold & IT Automation Profile | Atera You'll find our community guidelines below as well as direct links to our KB, webinars and Status page. seems similar or the same as For more information, please see our Start with self-healing capabilities, suggested Dave. You'll find our community guidelines below as well as direct links to our KB, webinars and Status page. is there a way to adjust the threshold timings? We also use third-party cookies that help us analyze and understand how you use this website. If you'd like, please provide me with your Atera email address via PM and I'll happily log the request to be able to filter the event viewer on your account. When it comes to Atera, Command Prompt and the PowerShell console allow you to write scripts really easily and manage devices in the background without having to login and interrupt the user. Now its time to put this new knowledge to work for us. "Ateras RMM and PSA allows more and better service to existing customers, the ability to expand my customer base and not compromise on level of service at a price that is affordable. Just deploy the agent and go.". Reddit, Inc. 2023. Archived post. The Threshold item window appears. Using Ateras performance and hardware monitoring software, you can view the status of each computer and be alerted to problems in real-time. Install Driver Updates (Hardware) For example, the default thresholds for network activity are good for a 100Mbps network, but are low for a 1Gbps network. In Atera's threshold profiles, you can choose to be notified when a software is uninstalled on a monitored computer (which is very helpful by the way): Similarly, you can define a notification when a software is installed: The Atera agent captures those events by looking for the matching Event ID in the Windows event logs. By clicking submit, I acknowledge receipt of Atera Privacy policy. You also have the option to opt-out of these cookies, but opting out of some of these cookies may have an effect on your browsing experience. I suppose groups could reference other groups as well. My szenario is the following: The ESET cybersecurity platform integrates proactive breach prevention, detection, and response capabilities. Thank you for being a partner in our process! Take the Helpdesk Setup Quiz - Atera's IT Academy Or maybe youre looking to maximize time efficiency? "Ateras all-in-one RMM software is very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." What would be nicer is if that all additional profiles inherited the settings in the parent profile and then you just tweak anything that you want to disable or override. Atera offers threshold profiles, which can automatically take action based on a trigger. With complete visibility and control of your customer networks from any device, you can now provide instant, first-class remote IT support, wherever, whenever. If an automation is called like a script, then also offer the name of the script and its action. Is it a checkbox you can click thats already offered within Atera? System 128 GB James also highlighted how customer reports help to build transparency with each client, showing them exactly whats going on inside their systems, the systems that are patched, the free disk space, updated antivirus, and more. For further clarification, Running custom scripts, or those from Ateras shared script library, Access desktops, servers, applications, files and data with ease, Share screens, send files, and establish remote control, Open Remote Desktop from a device, ticket or alert for quick time to value, Chat with users in real-time to resolve issues, Antivirus type, update, and license status, HDD Usage and alerting on upgrade required, Hardware (CPU, Memory) type, size, and alert on upgrade required, Detailed Server and Workstation configuration and status, Automate and simplify onboarding and onboarding procedures, Create and customize your own knowledge base. We wanted to thank you for supporting Atera and also give you the opportunity to recommend the best SaaS IT Management platform to your friends. Smart virus and malware protection with unobtrusive, dual-engine security. No one wants to admit it, but we all have servers that are running legacy applications and will just crash. Improving ticket management through Merging tickets into a single ticket A couple of new data points have also been added making keeping track of your devices and agents a breeze. Dave Long, Director of Development at Cage Data. Just run the script and it takes care of the heavy lifting. Without automation, this would have been a whole lot harder, especially as the team had to reinstall everything twice, once for the temporary machines, and then again for the permanent replacements. How To Set Threshold Profiles | Atera - YouTube you now have the capacity to monitor all of your printers, RAIDs, routers, and other SNMP devices, out-of-the-box. Well keep an eye on the number of votes, and let you know if a decision is reached to implement. On the low side that is an annual savings of $6K.". We had such a blast chatting to these guys about their automation expertise, and we encourage any of you to lose the fear and jump right in, even if youre a newbie when it comes to scripts and automation. Archived post. Support any device anywhere, anytime with the most secure, best-in-class remote access tools. Built for professionals who need something to help them work smarter and faster. For more info just click the Refer a Friend in yourAteradashboard. Its not that we havent tried to fix this, but its some ancient line of business service that this client is seemingly the only company that uses. Nice! Basically replicate the way NTFS permissions inherit. Results are being recorded. You get every feature, every tool everything you need to streamline your workflow and start looking forward to Monday mornings again. How about your SOP for setting up a new computer for a client: Put the computer in the following OU depending on department: From that SOP take the steps and start writing up the scripts for each one. Kimberly Bassett, Chief Technology Officer at Jetty IT Solutions. Disk Event ID 15, Ability to apply group threshold to Customer or Endpoint. This would also have the same exclusion capabilities as your checkbox suggestion uncheck to exclude, check to include for specific endpoints. In order to save time and effort, you can now import SNMP OIDs from an existing SNMP device. Program your playground just the way you like it, and install exactly what you need in terms of OS and hardware, down to scheduling a reboot at the right time where and when necessary, or creating granular software bundles with exactly what you need for each specific use case. Hold up, since when did that mean you couldnt take things to the next level? In order to monitor software network inventory, you can use the Software Inventory Report to tag and display what software is running on which device. 4. ", "Monitoring networks and IT projects is easy and its all SaaS-based. This release contains some strong integration upgrades via API and streamlines some key functions. The description should be referenced by the script itself. All rights reserved. You must first complete the following: Results Quiz complete. RMM Software, PSA and Remote Access that will change the way you run your MSP Business. For further clarification, # Make sure we're on a system with the ActiveDirectory module, "ActiveDirectory is not installed on this system. Scan this QR code to download the app now. Hello. This does work: we do get alerts when software is installed/uninstalled on client's monitored computers. Just seems to be really good value for the money. r/atera - Software Uninstalled & Installed event thresholds generate "Atera has saved our organization money. The all-in-one Remote Monitoring and Management software (RMM) that offers full visibility and control to upgrade your IT management from reactive to proactive with a single solution. Threshold Library: By clicking submit, I acknowledge receipt of Atera Privacy policy. Threshold Timing : r/atera Youll never have the hassle of awkward conversations about raising prices, and instead youll garner customer loyalty. Threshold to data disk in % By clicking submit, I acknowledge receipt of Atera Privacy policy. Scripts Called: Atera has a powerful design with powerful tools that can monitor multiple servers and it has one of the best IT automations.". Multiple threshold profiles on device - Got a new feature idea? Share it! I started a trial and immediately started onboarding my clients.". If a service stops in the meantime, Atera can start that service back up again with auto-healing scripts. The Zomentum Revenue Platform is an all-in-one destination to earn, manage, and grow revenue in IT sales. PowerShell for Automation - Atera's Blog Knowledge base submission : atera Multiple threshold profiles on device Add ability to add multiple threshold profiles onto device e.g. Even when the reports show that there are problems, these are sales opportunities, or benchmarks to improve from. Uninstall applications, run scripts, install patches and run virtually any command youll ever need from Ateras remote management software. All the tools you need to provide a 360 service centralized. By clicking submit, I acknowledge receipt of Atera Privacy policy. James advice was to start with the simplest things, like Windows updates, which are as easy as a checkbox item on Atera. Automate (almost) any task across Windows, Mac OS, and Linux devices with flexible and customizable thresholds, along with our extensive, comprehensive and free script library. Automate patches for Windows, Mac, and other OS on your end users' devices. Atera offers threshold profiles, which can automatically take action based on a trigger. Select a current profile, rename it, and save as a new profile updating only the variables you need to. RMM Software, PSA, and Remote Access that will change the way you run your IT. To use self-healing scripts to restart this service automatically first find out the name of the service with Get-Service. You can also set up your system so that a Critical Alert of, for example, CPU load over 90% will automatically create a Help Support ticket and send you an email. You also have the option to opt-out of these cookies, but opting out of some of these cookies may have an effect on your browsing experience. RunChkdskOnDevice - Runs disk repair on disk - Success Long story short, about an hour ago, our SLA workstations, SLA servers, and non-SLA machines started going ballistic. So If I have a server that has a different brand of AV on it from the one on all the other servers, i can create a new profile based on the parent profile just unselect that check from the baseline profile and add the the new alert. We also use third-party cookies that help us analyze and understand how you use this website. Explore all our features, free for 30 days. 1. He shared with us the dramatic story of how they lost everything and had to rebuild from scratch. Add a new item for monitoring each of the Acronis services. You got it. The script below creates a VPN connection for a Meraki VPN: No more having to remember which encryption settings to use for setting up the VPN. So, I am leaning pretty heavily towards Atera. Lets use Acronis as an example: Now create a script in Atera called Start-Acronis.ps1 and populate it with the following: With the Start-Acronis.ps1 script in Atera, create a Threshold profile or open one of your existing profiles. ", # Get the user and exit if it can't be found, # Set the password for the user and force change on next login, "Password successfully changed for {[User_Name]}", "{[PreShared_Key]} -EncryptionLevel **Required** -AuthenticationMethod Pap -RememberCredential -DnsSuffix ". CustomEventThreshold: Disk Event ID 15, Critical, Description, Suggestion Action, Called Script(script defines the description of the script so no need to require it again here. This website uses cookies to improve your experience while you navigate through the website. Is this possible? You now have a complete view of all your clients' IT networks. Unlimited devices, fixed price. If youre looking to get started, check out Daves latest blog on the Atera website, part 3 about how to use PowerShell to start leveraging automations. In the first and second posts in this series, we looked at how to get started with PowerShell, and how to access the strength of the community by accessing PowerShell modules from the PowerShell Gallery.