Thermo Fisher Scientific Inc. is the world leader in serving science, with annual WebNeed support? Have a question? Send a note to one of our subject matter experts. Customizable solutions backed by a science-driven, risk-based approach to reduce development timelines. Web26 Photos Want to work here? Patheon by Thermo Fisher Scientific provides industry leading drug development, commercial manufacturing and clinical trial services to 800+ clients globally. Read how we apply heart and science to solve complex challenges. As lab service and support experts and partners, the Unity Lab Services team provides training, equipment servicing and asset management, as well as dedicated supply management to maximize operational productivity. View jobs Thermo Fisher Scientific Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 106 reviews Location United States 106 reviews Ratings by category 3.3 Work-Life Balance 3.4 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management For more information, please visit www.thermofisher.com. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. Phone: 781-622-1000 With a single call, you can get the assistance you need to resolve many types of technical problems with your Applied Biosystems, Invitrogen, and Ion Torrent instruments: When your equipment is mission critical, you can't afford downtime. We offer comprehensive, professional training and certification through a variety of convenient venues including online learning, on-site instruction, and courses at one of our worldwide training and demo centers. However, if the problem does require on-site support, your Technical Service Engineer will work with the FSE to coordinate the repair so that you get back online as soon as possible. If you dont know the catalog numbers, you can search for the products on our site to find the catalog numbers. Online Order Support. WebServices. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our Certified Technical Service Engineers are also the first line of response through our Remote Monitoring and Diagnostic Service. If you want more information on support plans, parts, accessories or training please email us.customer-support.analyze@thermofisher.com. If a Field Service Engineer (FSE) needs to be dispatched, the TSE ensures they will arrive with the correct parts to get the job done. Once youve created an account, you can either link your profile to an existing business account or you can create a new business account. Customer Service Support Website Support Customer Service. The Fund Dashboard allows you to add, edit, and view existing funds. Come work with us. Products and services sold under the following Thermo Fisher brands enable customers to push science and technology a step beyond. or Forgot Username? Dont let equipment financing stand between you and your next great discovery. About Thermo Fisher Scientific. Instrument Service. WebWere looking for people who have strong communication and language skills, enjoy working in a global, diverse team, and are passionate about supporting projects that improve the lives of millions. Customer Satisfaction Survey (CAS) Careers ; News; Trademarks; Our Portfolio ET. For assistance with website technical difficulties, contact us at: All Fields required unless otherwise indicated. Terms & Conditions |Privacy Information Center. If youre not signed in, you can check its availability by clicking Check Availability and entering your zip code. Click the magnifying glass or hit enter. I assist in helping them obtain all they need: from chemicals and starfish samples to centrifuges to lab coats. Sign in to your fishersci.com account and select Order Status from the Your Account dropdown. WebProduct support. Please sign in to view account pricing and product availability. When youre ready to checkout, click the shopping cart icon located on the blue bar at the top of the site. WebContact a Thermo Fisher Scientific representative for more information and to answer any questions at +1 (781) 622-1000 or submit sales inquiries and HR requests at +1 (919) 226-3200. Phone: 781-622-1000 WebThermo Fisher Scientific. Learn more about life at Thermo Fisher and explore our job opportunities to find out how you can make a difference in the world. WebCORPORATE OVERVIEW Thermo Fisher Scientific Inc. (Thermo Fisher), incorporated in 1956, is engaged in serving science. We can help you integrate, migrate, validate and manage data across your enterprise with our enterprise-level Lab Informatics Services. When youre ready to check out, click the shopping cart icon located on the blue bar at the top of the site. Copyright 2006-2023 Thermo Fisher Scientific Inc. Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Maybe you would like to consider the Categories below : Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Thats why they can quickly determine over the phone whether the problem can be solved with simple instructions or whether field support will be necessary. To link your profile to an existing business account, sign in to fishersci.com and select Link to a Business Account from the Your Account dropdown. From these pages, you can search for certificates and safety data sheets, formerly called material safety data sheets. Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our work requires passion and creates meaningful outcomes. If you need Product Application Support, please visit this page. If you want more information on support plans, parts, accessories or training please email us.customer-support.analyze@thermofisher.com. Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Online Order Support. WebFor support with FTIR, Raman, and NIR (non-XRF) analyzers: Email: support@chemid.thermofisher.com. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. From antibodies and protein purification to gene editing and cell analysis, Invitrogen protein biology, molecular biology and cell imaging and analysis products help scientists conduct biological and bio-medical research and discover new drugs. WebIf you need to speak to an engineer directly or expedite your request, please contact us at 800-532-4752. To find product documentation, click on either Certificates or Safety Data Sheets above the blue bar at the top of the site. At Thermo Fisher Scientific, our work has a purpose. WebAs lab service and support experts and partners, the Unity Lab Services team provides training, equipment servicing and asset management, as well as dedicated supply management to maximize operational productivity. In addition to their unparalleled technical expertise and instrument knowledge, all TSEs are certified by Dell Inc. to troubleshoot and help provide timely resolution to issues you may have with your Applied Biosystems, Invitrogen, and Ion Torrent instruments computer workstation. WebFor support with FTIR, Raman, and NIR (non-XRF) analyzers: Email: support@chemid.thermofisher.com. WebThermo Fisher Scientific. Contact a Thermo Fisher Scientific representative. Ive learned new skills that helped me make an exciting career change, moving into a Finance role after 6 years. Request service on your Thermo Scientific system. Yes promotions specifically designed for healthcare practitioners can be found on the Fisher Healthcare tab. From genome editing, custom media and cell line engineering to custom antibody production and viral vector services, we can offer expertise to help accelerate your project goals. Salary information comes from 68 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. WebWhile Thermo Fisher Scientific Inc. does offer live chat as a way to get help, they also have a phone number. (+1 866 728-4366). WebIf you need to speak to an engineer directly or expedite your request, please contact us at 800-532-4752. Website Assistance. ET. Customer Satisfaction Survey (CAS) Careers ; News; Trademarks; Our Portfolio If you need to speak to an engineer directly or expedite your request, please contact us at 800-532-4752. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Waltham, MA USA 02451. Copyright 2006-2023 Thermo Fisher Scientific Inc. All rights reserved. Contact our project planning team today and learn more about how we can work together to help create a better solution for unique problems and life-saving research. Select your delivery and payment methods. WebFisher Scientific - o-IDTBr, Thermo Scientific Chemicals - 2077945-91-4 Sign In Technical Support Customer Service. It provides analytical instruments, equipment, reagents and consumables, software and services for research, manufacturing, analysis, discovery and diagnostics. Salary information comes from 68 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. 168 Third Avenue. WebThermo Fisher Scientific. WebFisher Scientific - o-IDTBr, Thermo Scientific Chemicals - 2077945-91-4 Sign In Technical Support Customer Service. Complete the fields on the Register for a fishersci.com Account page and click Register. Find information on instrument service and maintenance plans as well as compliance, validation, and calibration services. We're sharing our expertise and technological advancements with customers, helping them make the world a better place. The TEC (Technical Engineering Center) is the first line of service for Thermo Fisher Scientific contract and warranty customers, providing immediate phone access to an advanced level of support from our Certified Technical Service Engineers (TSEs). Anyone with a valid fishersci.com profile that is linked to the business account that generated the web quote can access that web quote and use it to place an order. WebContact a Thermo Fisher Scientific representative for more information and to answer any questions at +1 (781) 622-1000 or submit sales inquiries and HR requests at +1 (919) 226-3200. WebFor support with FTIR, Raman, and NIR (non-XRF) analyzers: Email: support@chemid.thermofisher.com. WebCustomer Service Representative Budapest, Hungary R-01182480 Relevant customer service experience is preferred in an SSC/multinational/office environment, but fresh grads are also welcome. Learn more about life at Thermo Fisher and explore our job opportunities to find out how you can make a difference in the world. Apply Now Field Service Engineer Available in 5 locations R-01123852 WebContact via Email: General Inquires: help@thermofisher.com Orders: Fishersci.Orders@thermofisher.com Quotations: FisherSciCAN.Quotations@thermofisher.com Unity Lab Services Phone: 1-800-234-7437, option 3 Fax: 1-866-838-8073 E-mail: unity.ca@thermofisher.com Metrology E-Mail: You will be taken to the Invoices tab of the Order Status page where you can view and download invoices. Copyright 2006-2023 Thermo Fisher Scientific Inc. All rights reserved, Spectroscopy, Elemental and Isotope Analysis. Our wide range of services, highly trained staff, proven solutions and commitment to your project will help you meet even your most challenging research goals. To apply your contract pricing online, you must have a fishersci.com account that is linked to your organizations business account. About Thermo Fisher Scientific. WebScientific Customers General Customer Service +1-800-766-7000 +1-800-926-1166 (fax) Healthcare Customers General Customer Service +1-800-640-0640 +1-800-290-0290 (fax) Education Customers (K-12) General Customer Service +1-800-955-1177 +1-800-955-0740 (fax) Send Us a Message What do you need? Have a question? To link your profile to an existing business account, sign in to fishersci.com and select Update Profile from the Your Account dropdown. Search Youll be able to view the status of your order, sign up for order notifications, and reorder those items. 155 Photos + Add a Review Thermo Fisher Scientific Customer Service Representative Jobs Hiring? Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories,improving patient health through diagnostics orthedevelopment andmanufacture of life-changing therapies, we are here to support them. Enter a keyword, catalog number, CAS number, or manufacturer part number in the search box located in the blue bar at the top of the site and either hit enter or click on the magnifying glass to the right of the box. Instrument Service. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Technical support centers. Connect with one of our subject matter experts, read their work, and more. Waltham, MA USA 02451. Integrated service delivery from Unity Lab Servicesincluding asset and supply management, lab consulting, and scientific support servicescan help you increase productivity, reduce costs, and simplify support throughout your entire enterprise. Do you currently have a support plan on this instrument? Please note that some Encompass program and configurable products may not qualify. Dealer or Distributor. In many cases, our TSEs are able to solve your technical problem over the phone, without having to dispatch a Field Service Engineer (FSE). Click on either Forgot Password? Search A global network of direct sales professionals, industry-specific catalogs, e-commerce capabilities and supply-chain management services enables the Fisher Scientific channel to offer a broad mix of products manufactured by Thermo Fisher Scientific and third parties. When youre ready to check out, click Add Items to Cart. The page will refresh and youll be taken to your cart where you can proceed to checkout. Our work requires passion and creates meaningful outcomes. WebAverage Thermo Fisher Scientific Customer Service Representative hourly pay in the United States is approximately $20.46, which is 38% above the national average. Technical Support. Our portfolio of market-leading services can help you increase your labs productivity and efficiency with a comprehensive suite of services, customized just the way you need them. Technical support centers. Sign in to your fishersci.com account and access your account dashboard by selecting Account Dashboard from the Your Account dropdown. Check out upcoming industry events and schedule meetings. WebIf you need to speak to an engineer directly or expedite your request, please contact us at 800-532-4752. Fax: +1.978.657.5921 (Attn: Customer Support/Training) To access this feature, sign in to your business account and select Fund Tracking from the Your Account dropdown. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. WebContact Us. Review your order details and click Submit Order. 2023 Thermo Fisher Scientific, Inc. All Rights Reserved. Thermo Fisher Scientific is an Equal Opportunity Employer. Help is on the way! And most of all, our work matters. That's why we design and build our instruments for maximum reliability. Click on Resources & Programs above the blue bar at the top of the site to view healthcare special offers. WebAverage Thermo Fisher Scientific Customer Service Representative hourly pay in the United States is approximately $20.46, which is 38% above the national average. The Licensing and Commercial Supply (LCS) team works to ensure our OEM partners in pharma, molecular diagnostics, applied markets, and life science research get the highest quality products and the most innovative workflow solutions. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Find support for technical website, business to business, and supply center issues. I like running and working reports, investigating why orders may be stuck or not shipping and helping people with questions while providing a positive experience. Specifications Specification Sheet. If that is the case, youll need to link your profile to your business account following these steps. We provide pharma and biotech companies of all sizes access to a fully integrated, end-to-end solution through all phases of the drug development journey. From custom manufacturing, business consulting and protocol development, to instrument repair and optimization, we draw upon our wide range of premium, high-quality products to create customized, scalable, efficient solutions for your research. For more information, please visit www.thermofisher.com. Chemical Identifiers. us.customer-support.analyze@thermofisher.com. Electrophoresis, Western Blotting and ELISA, Chromatography and Mass Spectrometry Reagents, Laboratory Syringe Needles and Accessories, Lab Coats, Aprons, and Other Safety Apparel, Sharps Disposal Containers and Accessories, Classroom Laboratory Supplies and Consumables, Applied Biosystems TaqMan Assay and Arrays Search Tool, Applied Biosystems TaqMan Custom Assay Design Tools, Applied Biosystems Custom qPCR Primers and TaqMan Probes Tool, Chemical Storage and Management Resource Center. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Enter your order number and zip code and click Check Order Status. Our global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.
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