Public Access Videophone Search for accommodation near the airport, Booking.com When you get to the airport, ask a member of check-in staff about getting wheelchair assistance, but keep in mind that youll probably need to wait a bit for it to arrive. Required field =. Leaving a Passenger with a Disability Unattended. The carts are operated by the airlines and the cart service is currently offered in the gate areas of Terminal 4. Your eSky account: what does it give and how to use it. For example, some airports ask for contact at least 72 hours before the flight, and others - 48 hours before the flight. Did you know that 1 out of 100 travelers suffer dental problems? You should allow for additional time as you may need to have a secondary screening. Two sets are located in the atrium of the airport's domestic terminal, including one in the arrivals hall. (NOTE: Cart service has been temporarily suspended.). Visiting POMPEII and HERCULANEUM from Napoli Centrale. Hearing impaired passengers can use a relay service to contact TSA Cares (Federal Relay 711), or send an email to [emailprotected]. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. All airport restrooms are wheelchair accessible offering both an accessible and an ambulatory stall. From reservations to boarding equipment, there are resources available for all your wheelchair needs. Yes. Choose from assistance with your departure, arrival or flight connections/transfers and our team will be there to help. When you arrive at the airport, it is important that you self-identify as a passenger with a disability needing assistance. JavaScript (used for interactive content etc.) Can someone help me with that? Some airlines offer special assistance to the elderly as well. Free Wi-Fi is available at the airport. If you have completed the wheelchair information form, you can mention it when you call. THE GENERAL CONDITIONS GOVERNING THE SERVICES PROVIDED BY ASSIST CARD ARE PUBLICLY AVAILABLE IN THE STORES, CAN BE CONSULTED IN WWW.ASSISTCARD.COM AND DELIVERED TO THE CUSTOMER AT THE TIME OF PURCHASE. Three restrooms with adult changing tables are available at Terminal 1. Whats the best terminal door to use to be closest to the wheelchair assistance? You may also complete our Accessible Service Request form online if you are more than 7 days away from travel; one of our specialists will review your request and may contact you. ]]>, Due to the current situation, some services may still be temporarily suspended and some shops or VIP lounges may remain closed or, in other cases, with reduced hours, This is NOT the official website of the airport. Arrive at the airport as early as possible to allow time to check any baggage, go through the security screening, and board the plane. For example, a carrier may ask the passenger: How does the requested wheelchair service assist with your disability?. To prevent injury, walk with them using the floor and use elevators to change levels. Mobility and wheelchair assistance Each airline has a different policy regarding their forms, so check online or call their customer service line. Parking for passengers with disabilities is available in all parking areas of the airport. SERVICE PROVIDER RUTA 8 KM 17.500 EDIFICIO @3 OF.108 Y 109 ZONAMERICA C.P. Checking your wheelchair is easy Get to the airport early We recommend an hour before your minimum required check-in time. Have a question for us? Notify your airline before you fly and show up a bit early to ensure your reservation. Show up early to your gate so you can secure your wheelchair assistance. Please choose an airport from the list. TSA Cares is a helpline for travelers or their companions. Disabled persons with reduced mobility may use this service. If you dont see anyone, call 602-273-3300 and press 0 for an operator to request someone come to your vehicle. If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. The TTY number for the domestic terminal location is 404-530-6665. You can do it by phone or by filling a special form (among other things, you must provide knowledge about the medical condition of the passenger, including the need to provide him with a wheelchair). If you need assistance with additional luggage, you should seek out assistance from the available airline skycaps. Take advantage of our discounts up to 40% off! These restrooms can be found on Concourse D near the Traveler's Assistance main office, on Concourse G near gate G17, and pre-security on Arrivals near Baggage Carousel 6. Soon we will send you the best deals! Calling is not a requirement, though it will confirm your wheelchair assistance. See what a TSA pat-down procedure may require. Say something like, Hello Melissa, I would love to use a wheelchair to get to Gate D." Or, "Hi there, I am flying with my battery-operated wheelchair today. Who at the airport is available to assist me? Airport Transit System Order a wheelchair at the airport well ahead of your flight Terms of Use & Privacy Notice. No proof of disability is needed, so take advantage of this service if you don't feel up to the task of making a long walk through a crowded terminal. Every airline varies in their wheelchair size restrictions, though the typical size requirement is about 33in 34in (84cm 86cm) and under. Did you know that 70% of travelers do not have a voucher when requesting assistance? Seth believes that everyone has the potential to live a fulfilling and rewarding life, and works passionately to help them reach their full potential. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a3\/Arrange-Wheelchair-Assistance-at-the-Airport-Step-1.jpg\/v4-460px-Arrange-Wheelchair-Assistance-at-the-Airport-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a3\/Arrange-Wheelchair-Assistance-at-the-Airport-Step-1.jpg\/aid9696852-v4-728px-Arrange-Wheelchair-Assistance-at-the-Airport-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"