According to many e-bike enthusiasts, this seems to be the most common explanation for most battery-related e-bike problems. This was 230 as opposed to the 100 for a new Purion. It literally has a fitness trainer inside. Worth the money to find out what code it throws out, they can also update the software if necessary too. Unplug the charger from the battery pack. Dock is the same dock for Nyon and Intuvia. As we mentioned earlier, loose wire connections are one of the most common reasons why you may be experiencing issues with your ebike. I did not have corrosion the bike was only 2 months old but it sure fixed it. In this way they can get information from display about your e-bike and trips. If a faulty charger is a culprit, your e-bikes battery problems could be relatively easy to solve. Besides, they can get fused due to overheating. Think of the controller as the processor of your ebike operating system. To reset the battery, find the power button, long press it for 30 seconds, you will see the lights are changing, and voila! Ok, I've been reading a lot of thread with the same issues, and many of you gave me good hints in how to solved them, I thank you. So many cables due to seperate control unit. Maintaining an ebike in good working condition can be tricky business, especially if youre a newbie ebike rider. One, you have to get the cable routing spot on otherwise the motor wont fit back in and two, getting the battery holder brackets spot on was some trial and error. If youve dropped your ebike, then a part of the handlebars may have been damaged. One or more buttons of the operating unit are blocked, Check if any buttons are blocked, e.g., by dirt or debris. However, torque sensors come in high end e-bikes and some high end e-bikes have both Torque and speed or cadence sensors. The motor output depends on the settings of the assistance level on the on-board computer. 1. So for firmware updates once it is connected to your wifi it automatically does the updates. Would you like to choose another language? Sometimes, water, mud, or a layer of dust hinders the connection, so you should clean the connecting pins of the male-female connector and that should solve this common e-bike problem. Here is the complete list of Bosch ebike error codes. It offers different motor types and also different displays. If the battery has been left uncharged for six months or less, it should still be in proper working condition. Troubleshooting the Brake Motor Inhibitor. The motor is powered by a rechargeable battery that must be plugged Best Temperatures for Electric Bike Battery storage, usage, and charging. Bosch use Gorilla glass in Kiox model which makes display very difficult to scratch and get damaged. With this power supply you can only keep charge level of your phone or let it drain slower. Changing from screen to screen is very smooth thanks to the joystick on control panel. One complaint I have with Gorilla glass is it being reflective. 327,72 *. This should reduce the load on your battery. Neuro Balance Therapy Should You Buy It? You must log in or register to reply here. You should also check the brake cable tension and adjust it if necessary. Then it was on with removing the battery holder/brackets. Hi all, looking for help. LBS stopped there because theyre not a Trek dealer and didnt want to do anything to invalidate any warranty. In this case, its a good idea to check if your ebike is still under warranty. These connections can get loose somehow. Note how long the battery pack will last. If you are using a Bosch Purion display, you have to buy the battery 2 x 1,5 V CR2016 for that, as mentioned in the Bosch Purion display manual. Bosch USB Charging Cable - Lightning for SmartphoneHub - 1270016790. So you can have very sporty ride mode and a casual one. Remove the battery pack and reinsert it. Beyond this threshold, the batterys quality and performance will gradually begin to degrade, sometimes quite rapidly. So if your e-bike has Intuvia on it, you dont need to change the dock. I have a Raleigh 2020 Motus Low step hybrid with a Bosch active line 300wh battery and a Purion display. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'ebikeshq_com-large-mobile-banner-1','ezslot_2',131,'0','0'])};__ez_fad_position('div-gpt-ad-ebikeshq_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'ebikeshq_com-large-mobile-banner-1','ezslot_3',131,'0','1'])};__ez_fad_position('div-gpt-ad-ebikeshq_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-131{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Batteries are far and away the most expensive part of an electric bike, so taking proper care of your e-bikes battery is in your best interests financially. This fixes the problem where the bike won't turn on from the display, but turns on from the main battery.Products used in this video:Hakko FX888D-23BY Digital Soldering Station FX-888D FX-888 (blue \u0026 yellow)[amazon affiliate US]: https://amzn.to/2UmavzuWiha 44501 Stainless Steel Fine Point Professional ESD Precision Tech Tweezer with Static Dissipative Grip and Hypo Allergenic, 130mm Overall Length[amazon affiliate US]: https://amzn.to/2ZLDkq2YDL 3.7V 250mAh 502030 Lipo battery Rechargeable Lithium Polymer ion Battery Pack with JST Connector[amazon affiliate US]: https://amzn.to/2MSfbfA Apr 2, 2020 #3 soundwave said: change the batt in the purion display as it does not charge from the bikes batt and if it runs low will screw up the data sent to the motor controller. i know on my gen 4 bosch motor and system, if there is an interruption to power supply ie removing the battery without witching off at controller first or the battery self ejecting as your riding along (as it did with me on my rail), the system seems to go into some form of safe mode and will take a fair few sweaty anxious minutes to switch on again once the battery is refitted. A loose connection will impair the flow of electricity and prevent the battery from receiving a charge. Regular cables generally cant be used to charge your phone so you can order one of these cables from Amazon which costs only $ 7.99 . If the indicator light illuminates when the charger is plugged into the electric bike, then the wiring and the wiring connectors going to the charger port as well the charger port itself are working. Switch off the eBike system. It has very limited angle of adjustment. If youve charged your ebike battery for less than 8 hours, try letting it charge for 8 hours and then check if the electric bike can run at full speed. with the eBike battery inserted. Page 1 Robert Bosch GmbH Bosch eBike Systems 72703 Reutlingen Owner's Manual - The Bosch Drive System GERMANY Purion www.bosch-ebike.com 1 270 020 916/917 1 270 U20 XBP (2016.04) T / 38 en Original instructions Este manual contiene informacin. Connect to your components and personalize your ride experience using the eBike Flow app, which is fully integrated into the smart system so you can record your route, customize your ride mode, and update your e-bike over the air. I love to use my phone when riding my e-bike for GPS purposes and also listen to certain podcasts. If your spoke magnet gets rotated or shifted from its default location, open the guide book that came with your e-bike and place your spoke magnet at the distance mentioned in the guide book facing the sensor. If the problem persists, Unplug the charger from the battery pack. Suppose your motor is out of warranty and you are a competent mechanic or you want to try your hands at the repair by watching youtube videos or by reading a maintenance guidebook. Go ask a dealer to plug the unit into the diagnostic computer (that port on the side of the unit, dont plug a normal USB cable into it, you will need a new controller!) Ended up taking the bike to Energise Ebikes in Tunbridge Wells yesterday. Get a bike, lose the car, help the environment. The eBike Flow app, the battery, the display, the control unit, the drive unit and the Bosch eBike ABS are fully connected in the smart system. As you can see in below you dont have visibility problem but you wont see too much info about your ride from single screen. Thanks to small size you can keep your handlebar neat and clean. The BMS, or battery management system, regulates the balance of the batterys cells during charging and discharging. No idea what went wrong with it, could have been water ingress or a pinched/pulled wire. Here, buying a new pack from the manufacturer will solve the issue. If soldered correctly it will work fine. Electric bikes have already enjoyed popularity in Europe for some time and are quickly becoming a more commonplace form of transportation worldwide. The mechanic also admitted that whist he could run the diagnostics he wasnt very familiar with the system and obviously a bit reticent. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Of course a strong USB port is an exception about it at least for me. Dirtyboy thanks for the steer on the cranks and the solder/cable. If the battery chargers output reads zero or is below the chargers rated voltage, the individual battery charger is most likely flawed or defective. Apr 1, 2020 6 5. No fault readings, no updates, nothing obvious. Buying a new Bosch Intuvia Retrofit Kit would cost you around $180 if you buy it from Motostrano. If you click on one of these links and buy from the affiliated company, then we receive some small compensation. E-bikes are successfully emerging as an alternate mode of transportation and doing good for humanity and the environment. Regular over-the-air updates keep them up to date and add new features. The safest way to use the twist throttle is to pull it back and then slowly release it back into its original position once youre done. Page 3: Introduction Kiox has integrated battery too which you can use it when it is off e-bike. but shop have stripped and said there is nothing wrong with the cable.. so warranty claim to Bosch. This will let you use your display for good 10-20 minutes without problem. Check the battery for misalignments or loose connections, and make sure the batterys life cycle is within its limits. You can disturb the settings of a rear wheel-mounted torque sensor easily by moving it. Restart the system. E-bikes are well-organized vehicles and they have dedicated error codes for specific e-bike problems. Another reason for a battery dying very quickly can be as simple as the state of the battery itself. First of all display is large enough to let you see lot of information on a single screen. If your e-bike has an error related to the speed sensor, it will display error code 503 if you have a bosch motor, and if you have a Shimano motor, it will display error code W011 for the same. As I understand it, this model of Intuvia has a rechargeable battery, but I don't know where to buy it to replace Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. o I took a punt on a new Bosch Kiox controller. There are threads like this littered everywhere, you may find a relevant post if you search for them. No, thats not how the bosch system works, if the controller/display is broken the motor wont do anything. Severely worn out batteries have a maximum range of 5 to 10 minutes. On flat ground, most ebikes have a battery range somewhere between 30 and 45 minutes. Havent had the chance to pull apart but will have a go later this evening thank you! I used the bike last Wednesday and it performed faultlessly, finishing the ride with 2 bars/40% remaining. This fixes the problem where the bike won't turn on from the d. If you overuse the throttle control, it may get stuck when pulled back and wont return to the off position on its own. During start of my ride battery level was 52% and when I finished my half hour trip I had 79% battery. Imagine this, you are all set to go and you pressed the power button but nothing lights up! And when you commute you can use casual ride mode that you setup. So without further ado, lets get started! It has a button. It affects display visibility on bright sunshine. Thank you, but at first sight there is no corrosion. Replace the charger. You can adjust it and get lower support from your Bosch electric bike mtoor. The cadence sensor mechanism just has a disk with some magnets in it and every time you paddle, the disk with magnets rotates with your crank, and the sensor which is mounted in front of the disk counts the rotation and sends the signal to the motor that it should provide the paddle assist now. Does anybody know how to reset icon myself? Electric bicycles, or ebikes, come equipped with a small motor, making it easier for you to pedal up hills and all around town. If you have checked the connector and it is properly connected to the display, it is possible that the battery of the display itself is discharged and you have to replace the battery. If you are using a system that incorporates the use of an application then you can go to that app and run a diagnosis and it will show you the error code and the reason behind that. This is a signal to go to dealer to reset it. And DANGER zones to avoid. ), https://electricbikereview.com/forums/threads/boschs-purion-change-display-battery.14707/. We did it a basic test by keeping two electric bike with same full battery capacity. The disk with magnets can slide away from the sensor, this could stop the paddle assist as the motor is not notified by the sensor about your efforts of rotating the crank. Can somebody please help. Charge on-board computer (in holder or via USB port). Using a voltmeter, you can directly test your battery's voltage. Unfortunately not, Bosch doesnt let any customer to reset display settings. Unfortunately not, they didnt have another controller to try, hence my thinking of swapping it out. If you are familiar with traditional mountain bikes, the bottom bracket is a serviceable item and you have to replace it probably two or three times a year. Singletrack uses affiliate services calledSkimlinksandwhich means we may earn revenue if you buy a product after clicking a link to a retailer on our site. Is it any key combination in display? If your e-bikes battery cycles seem unusually reducedi.e., the battery is draining abnormally fast, perhaps emptying while the bike is not even in useit could be the work of a failing BMS. Note: Always switch off the eBike system when you park the eBike. Riding an e-bike also means you are throwing mud, dust, and water on parts of the electric bike and that will certainly lead you to some problems. Transporting and cleaning eBikes correctly. Havent tried disconnecting the Purion display yet, need to get into the motor to do so and wont have a chance to do so until later in the week. Take . No broken, chafed, loose or stretched wires. The DH World Cup season is just around the corner & in this episode George, Jack& Emi discuss the amendments to the rule changes for 2023. You can check the voltage of an ebike using a voltmeter by simply attaching the prongs to the positive and negative sides of the prongs on the battery. While the electrical component contributes to ease and usability, its not without its pains. If you find that the brakes have been pulled back because of damage and cant seem to break free, this will cause the motor inhibitor switch to stay turned on. My Kiosk DFisplay is stating that the memory is nearly full and that it needs synching. Check if any buttons are blocked, e.g., by dirt or debris. Try to charge your battery before beginning the diagnostic process. If you find that the battery power dies out too quickly, then the first you should do is determine how long the battery pack has been left without charging. They dont break down easily. Get to know the eBike Connect app and the eBike Connect portal. If you happen to be someone like me this USB port can be little disappointing for you. The modest income helps to keep this blog going. 15,96 *. Restriction in Cokcpit design. Its not spotlessly clean in there but nowhere near as bad as I was expecting some dried dirt that blew out easily with the air line. However, you should be aware of any problems that may pop up as circuit breakers are designed to protect the system and there could already be an ongoing problem thatll seriously damage components. If you tune it at a little bit higher settings then just about anything will trigger it and off you go. The bill for them sorting is 25. If your ebike wont start or keeps cutting off, the issue can often be traced back to the battery. Check the light and the associated wiring. Unfortunately all of this was in vain as the new controller didnt fix the problem. Thus the power can't be supplied to the motor, and the electric bike keeps stopping. Voltmeter can test an ebike battery or charger voltage. Even though DIY maintenance can be easy to perform, its still best to bring your electric bike to a service shop if youre not fully confident in your skills. i felt ill, then realised i must have pushed this button, so pressed it again and all was well with the world. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. Press the on/off button of the eBike battery (see battery It seems to me that the problem may be in the built-in battery in Intuvia. Do not connect the battery pack to the charger until it has reached the permissible charging temperature. Heck, even the rider might be dumbfounded by their riding performances. This is very convenient. Below are a few tips on how to maximize the quality and potential of your batterys lifespan. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. All your battery issues are hopefully resolved. In terms of fitting the Kiox controller, it was a fiddly job that took a lot longer than it should, mainly because I was doing this for the first time so was considering everything instead of steaming in and removing bolts. Find out how you can connect with the eBike Connect Portal and for example access all your personal ride, tour and fitness data on your PC. At the same time, if you press the button that is located on the battery, the display lights up and everything works. ebikereviewer.com Display problem, or hopefully just a glitch on Aventure. If this happens, youll tend to experience power cut-offs. Give the electric bike full throttle while engaging the brake on the rear without locking it up. ), Isnt there a button on the battery? Often than not, a severe voltage drop means that one or more cells in your battery pack have been damaged. You often heard about worn-out bottom bracket bearings and motor bearings from your friends who have e-bikes. I'm writing here not for the best reasons unfortunately, but I need some wise advices from people with more experience with Bosch systems. Ive just bought one of those batteries. I have had that issue though I never though to push the button on the battery. (Dont worry about dead battery), + and - buttons dont work as well as Kiox or Intuvia. Following the above suggestions can help address most e-bike battery issues and provide a few tips to help with battery longevity and maintenance. You can control all functions of the smart system via the eBike Flow app. Many enthusiasts note that the more cost-effective option is to repair your e-bikes battery rather than replace itwhether on your own or via a professional, youre better off having the battery fixed rather than purchasing a new one. If you ride your e-bike in rain or on wet trails then there is a strong possibility of water ingress in your e-bike system. I had a cable solder joint fail on mine think it was about 40quid and I fitted it myself, Solder failing makes me think of the old Xbox red ring of death. So just be careful about charging your Intuvia display time to time. If your e-bike has an error related to the speed sensor, it will display error code 503 if you have a bosch motor, and if you have a Shimano motor, it will display error code W011 . If so, then you can contact the manufacturer and file a warranty claim for replacement parts. Posted 2 years ago. THIS SITE IS OWNED AND OPERATED BY BICYCLE UNIVERSE LLC. HYPERBOLIC STRETCHING You Must Know This Before Buying! What If the global population starts using ebikes? the reason im pointing it out is the exact same thing happened to me took the battery out, put it back in and it was dead. Resetting the display based on the model can help in this scenario. The eBike is outside of the permissible temperature range. The following options are available for switching off the eBike system: For a better experience, please enable JavaScript in your browser before proceeding. Another reason for such issues could be the ring of magnets on the front sprocket; the sensors may be out of alignment due to being dirty or knocked around. The motor, FWIW, is a Bosch Performance Line Gen 2 and is on a Trek Powerfly 9.7 (2017 so well out of warranty). Still dont know how to Waterproof an e-bike? Switch off the eBike, remove the eBike battery pack and reinsert the eBike battery pack. What are the disadvantages of electric bikes? You can quickly check the wire on the backside of the head unit or the e-bike display, whatever you call it, and if it is disconnected, reconnect it, and your display should work fine. Our website is available for different regions and in different languages. You have to take your e-bike to the dealer if its under warranty or to the e-bike repair shop to fix your torque sensor. It also manages power transport to the motor and regulates the batterys overall temperature, ensuring that the battery does not overheat and endanger the rider nor cause damage to the batterys quality. While youre at it, you should also check the battery charger. If this happens, you can still travel without motor assistance at any time. If the battery is good, the headlight will dim just a bit when you give the ebike full throttle. This is helpful in achieving long range from the same battery. Chances are a wire may have been pinched internally (I had this issue) & none of the diagnostics would pick it up. Going back to my original problem, I can only assume this was down to a broken Purion controller. Typically, the battery management system will cut off the power if it senses the battery draining too fast below certain safe levels. If you tune it at a little bit lower settings then it wont be releasing paddle assist easily. In this way you will have a better range estimate on your e-bike. If youre experiencing power cuts with a new ebike that youre just starting to use, it might be because the pack has been sized, engineered, or manufactured with less than the required high current capacity for supporting heavy loads. What are benefits of each model so you can choose right display for. Now here's a recap of my last 2 month: Model: Felt Lebowsk-E Bosch Not to change the subject but does anyone know if the Purion has an internal battery and, if so, what that battery is? They plugged the controller into the diagnostic machine, the controller recognised the USB link and was showing USB on the controller screen. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. If your battery pack is particularly choking when under load, then the issue could be that the battery management system is shutting it off to protect your battery pack from overeating. Check the motors power transmission system for missing parts. The smaller size makes it little bit hard to view and angle of the display is hard to adjust. This means when an error is detected, it will automatically show up on the text indicator. By contrast, we have limited control over most of the display ads on this site. IF you have Apple phone you need to change your country to UK to download English version of the app. Sometimes all that is required is to restart the system. One thing which i feel very handy is to travel from last screen to current one. Ebike error codes and their solutions - Bosch 503, Shimano W103 and more 20.12.2019 by Manne Schmitt What happened? It may not display this or other websites correctly. I will try to use a similar tool to clear contacts. The display arrived and appears to be in nearly new condition, no scratches or dings, with the "remove this" screen protection still adhered. If an annoying sound may be like a grinder coming from your motor, you should take your e-bike to the dealer to replace the motor bearings, if it is still in the warranty period. eBike Lock with Bosch eBike system 2 (Kiox/Nyon) The eBike Lock premium function for the Bosch eBike system 2 is the ideal complement to a mechanical lock. Unfortunately, there is no easy way to fix the torque sensor by yourself. Even this may sound like a big issue, dont worry. Viewing 28 posts - 1 through 28 (of 28 total). This USB is designed for firmware updates. Fixing error codes on your Bosch ebike system can be simple. Get to know the Bosch Connect Portal. Aside from not charging your bike correctly, using the wrong charger over a lengthy period can ruin your bikes battery in the long run. Display lets you see elevation of your ride how much climb you did. So firmware updates are done through the quick release plugins. Just wondering if anyone knows how to tell if the battery inside the Intuvia display is fully charged? In this case your battery may not work. Bosch. Have got the bike booked into my LeBS but they cant take it until 23rd April so will continue to have a poke around until then. Download Bosch app from Android store. This can be overwhelming for most e-bike buyers. One solid bump and then the system shut down. Sadly not, Bosch Powertube battery and everything is controlled through the controller. If the output on the battery charger is lower than the battery chargers rated voltage or if its zero, then the battery charger is defective. As a result, its also one of the most common reasons why your electric bike may not be working properly. Odo was 1500 km when my wrench icon was appearing. Some e-bike brands like Specialized offer e-bikes with integrated batteries and they connect with motors via a male-female connector. Ive opened up the controller but theres nothing obvious wrong. It shows your location with a margin of 70 feet at most. The only solution for the cadence sensor malfunction is that you put it right back at its default location and you can do it easily by sliding it near the sensor and you are all set to go. If the voltmeter reads a surface charge of more than 36V, then the battery is fully charged and you can try troubleshooting another component.
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