benefitfocus customer service

| Source: He will lead go-to-market functions comprising sales, marketing and the Benefit Catalog voluntary benefits offering. Si continas viendo este mensaje, Here are tips to help you demonstrate your commitment to employees and educate them on important mental health issues and the various employer sponsored resources available to support them. Benefitplace message, please email Maloney joins Benefitfocus as Chief Commercial Officer. Read more. Si vous continuez voir ce Benefitfocus, Inc. Daniel Island, South Carolina, UNITED STATES. Welcome to our Resource Center, where everyone across the benefits ecosystem can find useful information and inspiration for driving change across the entire industry. CHARLESTON, S.C., Aug. 03, 2021 (GLOBE NEWSWIRE) -- Benefitfocus, Inc. (NASDAQ: BNFT), an industry-leading benefits technology platform that simplifies benefits administration for employers,. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law. Saved thousands of customer hours for each of our customers by successfully resolving open enrollment emails, chats and phone calls received. August 03, 2021 16:05 ET Learn more Partners Interested in partnering to deliver more value to our customers? naar Learn more atwww.benefitfocus.com,LinkedInand Twitter. Se continui a visualizzare ein Mensch und keine Maschine sind. Maurissa Kanter843-981-8859Maurissa.kanter@benefitfocus.com, 1TIAA Institute: https://www.tiaa.org/content/dam/tiaa/institute/pdf/insights-report/2020-09/tiaa-institute-overpaying-and-undersaving-ti-friedberg-leive-september-2020docx-2.pdf2 Insured Retirement Institute: https://www.usatoday.com/story/money/personalfinance/retirement/2022/02/23/older-workers-arent-saving-enough-for-retirement/49845927/, https://www.tiaa.org/content/dam/tiaa/institute/pdf/insights-report/2020-09/tiaa-institute-overpaying-and-undersaving-ti-friedberg-leive-september-2020docx-2.pdf, UPDATE 1-Uganda says 54 soldiers killed by al Shabaab in Somalia, UK's Sunak says he wants to build on Biden ties in Washington trip, OPEC Haggles Over Possible Output Cuts After Day One of Meeting, UPDATE 1-Soccer-Now let's make it a treble, Guardiola urges Manchester City players, Walmart meeting highlights: Recession prep, ChatGPT, Shania Twain, Snoop Dogg, and more. 2023. Forward-Looking and Other Cautionary Statements, https://www.businesswire.com/news/home/20221101006201/en/. Through exceptional service and innovative SaaS solutions, we aim to be the safest set of hands for our customers helping to simplify the complexity of benefits administration while delivering an experience that engages people and unlocks the potential for better health and improved outcomes. Leary, Maloney and Provancal will each begin their employment in August. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Wenn Maurissa Kanter843-981-8859Maurissa.kanter@benefitfocus.com, 1TIAA Institute: https://www.tiaa.org/content/dam/tiaa/institute/pdf/insights-report/2020-09/tiaa-institute-overpaying-and-undersaving-ti-friedberg-leive-september-2020docx-2.pdf2 Insured Retirement Institute: https://www.usatoday.com/story/money/personalfinance/retirement/2022/02/23/older-workers-arent-saving-enough-for-retirement/49845927/, https://www.tiaa.org/content/dam/tiaa/institute/pdf/insights-report/2020-09/tiaa-institute-overpaying-and-undersaving-ti-friedberg-leive-september-2020docx-2.pdf. In addition to its significant strategic benefits, the transaction is expected to be immediately accretive, on a cash basis, to Voyas adjusted operating earnings per share relative to buybacks and before any future revenue synergies are considered1. ; Data Exchange: Guaranteeing timely and accurate data exchange to ensure that benefit plan participants had an ID card in hand and could go to the doctor on . pour nous faire part du problme. Benefitfocus very well-prepared to test configuration of system before moving to production. Please help us protect Glassdoor by verifying that you're a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Working as a Customer Service Representative at Benefitfocus.com Earlier in her career, she held director-level and leadership roles through an 18-year career with Blue Cross Blue Shield of Massachusetts. How much do Benefitfocus.com Customer Service jobs pay? Now, instead of calling Customer Service, you can access your benefit information from the comfort of your own home any time of the day or night. Benefitfocus focused on three critical areas for measuring a successful open enrollment: "At Benefitfocus, we understand the importance of delivering an exceptional open enrollment experience for our customers through extensive preparation, accurate data exchange and thorough testing," said Matt Levin, President and CEO at Benefitfocus. Q: You have a deep background in the health plan space with an 18-year career at Blue Cross and Blue Shield of Massachusetts and most recently serving as SVP of global . The call can be accessed via the companys investor relations website at investors.voya.com. Benefitfocus helps benefit plan participants navigate health plan complexity and make the best enrollment decisions based on their needs while reducing administrative burden for benefit teams. Se continui a visualizzare Si continas recibiendo este mensaje, infrmanos del problema naar Employees can then review these options, see how they compare to their spouses benefits when applicable, and in a single click to their enrollment platform, they can enroll in their desired coverages using pre-filled information provided by the guidance tool and based on their personalized needs. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Please enable Cookies and reload the page. Visit MPS Benefits website, mpsaz.org/benefits, and review the valuable available information under "Insurance Videos 101" to help you select the best options for you and your family. With Service Cloud omnichannel routing, the company unified customer information from all contact. Benefitfocus will operate as a distinct business under Voyas ownership, with continuity in the existing Benefitfocus management team and a reaffirmed commitment to Benefitfocus broker, advisor, and carrier relationships. Voya will continue to offer valuable and competitive benefit products and solutions, and we will do so across industry platforms and in partnership with brokers. The employees not choosing the low-cost plan were found to have overpaid for health insurance by nearly $1,700. Please access and read SAVVIs Firm Brochure which is available at this link: https://www.savvifi.com/legal/form-adv. The company also recruited top senior leadership talent charged with delivering the best customer success and support in the industry, including Suzanne Leary, Chief Customer Officer, Tim Sand, Senior Vice President of Customer Operations, Michael Broome, Vice President of Customer Success, and Karen Hinsdale, Senior Director of Program Management. From May 2013 to June 2016, he was president and chief operating officer of Univers Workplace Solutions Inc., an industry leading voluntary benefit and enrollment firm acquired by Aon in 2016. Through exceptional service and innovative benefits administration technology we help simplify the complexity of benefits and deliver an experience that engages people for better health and improved outcomes. Please help us protect Glassdoor by verifying that you're a 2nd. Provided a 58-second average speed of answer for participants needing additional support. 1.6 / 5. Voya has a financial ownership interest in and business relationships with SAVVI that create an incentive for Voya to promote SAVVIs products and services and for SAVVI to promote Voyas products and services. Embedded into the enrollment process, the new interactive experience has the capability to pull in relevant employee information, including salary, dependents and current HSA/FSA balances, to estimate employees overall household health care needs. How Many Locations Does Benefitfocus Have? Actual results, performance or events may differ materially from those projected in any forward-looking statement due to, among other things, (i) general economic conditions, particularly economic conditions in our core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) the effects of natural or man-made disasters, including pandemic events and cyber terrorism or cyber attacks and specifically the current COVID-19 pandemic event, (v) mortality and morbidity levels, (vi) persistency and lapse levels, (vii) interest rates, (viii) currency exchange rates, (ix) general competitive factors, (x) changes in laws and regulations, such as those relating to Federal taxation, state insurance regulations and NAIC regulations and guidelines, (xi) changes in the policies of governments and/or regulatory authorities, (xii) in the case of Voya, our ability to successfully manage the separation of our individual life business on the expected timeline and economic terms, (xiii) in the case of Voya, our ability to realize the expected benefits from the transaction with Allianz Global Investors, (xiv) with respect to the proposed acquisition of Benefitfocus by Voya, (1) conditions to the completion of the proposed transaction, including Benefitfocus stockholder approval, may not be satisfied or required regulatory approvals may not be obtained on the terms expected or on the anticipated schedule; (2) the occurrence of any event, change or other circumstance that could give rise to the termination of the merger agreement between the parties to the proposed transaction or a delay in the consummation of the proposed transaction; (3) the effect of the announcement or pendency of the proposed transaction on either parties customers, suppliers, business relationships, operating results and business generally; (4) the risk that the proposed transaction disrupts Benefitfocus current plans and operations and the potential difficulties in Benefitfocus employee retention as a result of the proposed transaction; (5) the risk related to the proposed transaction diverting Benefitfocus managements attention from ongoing business operations and potential litigation that may be instituted against Benefitfocus or its directors or officers related to the proposed transaction; (6) the amount of the costs, fees, expenses and other charges related to the proposed transaction; (7) the ability of the parties to realize the expected benefits of the proposed transaction; and (xv) such other factors as are set forth in Voyas and Benefitfocus periodic public filings with the U.S. Securities and Exchange Commission (the SEC), including but not limited to those described in the Risk Factors, Managements Discussion and Analysis of Results of Operations and Financial Condition (MD&A) Trends and Uncertainties and Forward Looking Statements sections of their respective Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and in other documents filed by either of them from time to time with the SEC, as applicable, all of which are available at www.sec.gov. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Reached a 99% on-time enrollment eligibility and on-time payroll data delivery. CHARLESTON, S.C., May 31, 2023 (GLOBE NEWSWIRE) -- Benefitfocus, a benefits administration company committed to helping organizations and the people they serve get the most out of their health care and benefit programs, today announced it is launching a new decision support tool that provides guidance to help workers make more informed decisions when selecting their workplace benefits. , . Voya Financial, Inc. (NYSE: VOYA) is a leading health, wealth and investment company that provides products, solutions and technologies that enable a better financial future for its clients, customers and society. Accomplished a 99% on-time start for employers and 100% on-time start for health plans. Benefitfocus To learn more about Benefitfocus' open enrollment success, methods and strategies, please visit: www.benefitfocus.com. We recently sat down with Sue to learn how she became a self-proclaimed "customer success fanatic" and what excites her most about joining the Benefitfocus community. Lamentamos pelo inconveniente. From February 2016 to July 2021, he held several positions, most recently chief operating officer, at ConnectYourCare, LLC, a leading administrator of health care accounts. It then guides employees through a series of questions and presents several personalized combinations for medical, dental, vision and any voluntary benefits. excuses voor het ongemak. om ons te informeren over dit probleem. ein Mensch und keine Maschine sind. For example, a recent study1found that the majority of participating employees picked the more expensive medical insurance plans, even when lower costs were more likely with a low-cost plan. NEW YORK & CHARLESTON, S.C.--(BUSINESS WIRE)-- Powered by SAVVI Financial, a leading technology-enabled financial wellness platform, the digital experience integrates employer-specific benefits and provides employees with personalized guidance on medical, dental, vision and supplemental health insurance, as well as contribution guidance for health savings accounts (HSAs) and flexible savings accounts (FSAs). Participants in Solicitation June Employee Benefits Campaign: Insurance Awareness, 10 Qualities to Look for in a Benefits Technology and Service Partner, The Top 5 Objectives Driving the Modern Employee Benefits Strategy. From June 2016 to September 2019, he was president of enrollment solutions and voluntary benefits at Aon plc, a leader in health, retirement and human capital consulting and outsourcing services. Resources | Benefitfocus From September 2008 to June 2018, she held several positions, most recently vice president, exchange solutions, at Aon, where she was responsible for product development and benefits enrollment user design. Benefitfocus is a cloud-based benefits administration technology company committed to helping our customers, and the people they serve, get the most out of their health care and benefit programs. Benefitfocus Office Locations and Headquarters: Charleston, SC envie um e-mail para Sand brings more than 25 years of experience in successful implementations, as well as open enrollment and benefits management. Si continas viendo este mensaje, If you continue to see this Empyrean Benefit Solutions. The transaction which represents a purchase price premium of approximately 49% over Benefitfocus closing stock price as of Oct. 31, 2022 was unanimously approved by Benefitfocus board of directors, is expected to close in the first quarter of 2023, and is subject to customary closing conditions, including approval by Benefitfocus shareholders. Lamentamos pelo inconveniente. Benefitfocus Nous sommes dsols pour la gne occasionne. Benefitfocus Launches Personalized Decision Support Tool to Help Barclays served as financial advisor, and Sullivan & Cromwell LLP served as legal counsel to Benefitfocus. om ons te informeren over dit probleem. Easy going. View jobs Benefitfocus.com Careers and Employment Work wellbeing Results based on 87 responses to Indeed's work wellbeing survey. Disculpa Last updated: April 22, 2023 Si continas viendo este mensaje, Voya, Benefitfocus and its directors and executive officers may be deemed to be participants in the solicitation of proxies from Benefitfocus stockholders in respect of the proposed acquisition. CHARLESTON, S.C., March 10, 2022 /PRNewswire/ -- Today Benefitfocus, Inc. (NASDAQ:BNFT), an industry-leading cloud-based benefits administration technology company that simplifies benefits administration for employers, health plans and brokers, announced that it received a 95% satisfaction rating for open enrollment this year. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . The company also recruited top senior leadership talent charged with delivering the best customer success and support in the industry, including Suzanne Leary, Chief Customer Officer, Tim Sand, Senior Vice President of Customer Operations, Michael Broome, Vice President of Customer Success, and Karen Hinsdale, Senior Director of Program Management. Salary information comes from 92 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Learn more atwww.benefitfocus.com,LinkedInand Twitter. los inconvenientes que esto te pueda causar. Benefitfocus Investors may obtain additional information regarding the interest of such participants by reading the proxy statement regarding the proposed acquisition when it becomes available. Benefitfocus | A Single Solution for Benefits Management Simple. Seamless. Serving the needs of 14.3 million individual, workplace and institutional clients, Voya has approximately 6,000 employees and had $644 billion in total assets under management and administration as of June 30, 2022. May Employee Benefits Engagement Campaign: Mental Health Awareness. Als u dit bericht blijft zien, stuur dan een e-mail View original content to download multimedia:https://www.prnewswire.com/news-releases/benefitfocus-delivered-exceptional-service-and-support-to-customers-during-the-2021-open-enrollment-season-301499912.html, Benefitfocus, Inc., 843-981-8898, pr@benefitfocus.com, 2023 Benefitfocus, Inc. | All rights reserved | Safe Harbor, Benefitfocus Delivered Exceptional Service and Support to Customers During the 2021 Open Enrollment Season, http://investor.benefitfocus.com/sec-filings, https://www.prnewswire.com/news-releases/benefitfocus-delivered-exceptional-service-and-support-to-customers-during-the-2021-open-enrollment-season-301499912.html. Accomplished a 99% on-time start for employers and 100% on-time start for health plans. More information on non-GAAP measures and reconciliations to the most comparable U.S. GAAP measures can be found in our Quarterly Report on Form 10-Q for the three months ended June 30, 2022. scusiamo se questo pu causarti degli inconvenienti. Als u dit bericht blijft zien, stuur dan een e-mail excuses voor het ongemak. message, please email Investors and security holders will be able to obtain the documents free of charge at the SECs web site, http://www.sec.gov, and Benefitfocus stockholders will receive information at an appropriate time on how to obtain transaction-related documents free of charge from Benefitfocus. This transaction delivers significant and immediate value for our shareholders, broader opportunities for our associates, and strengthens our go-to-market offering with Voyas platform of workplace-centered services and solutions.. Caso continue recebendo esta mensagem, Our mission is simple: to improve lives with benefits. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Benefitfocus personalized decision support tool helps employees understand the bigger picture. los inconvenientes que esto te pueda causar. Legal; Support Ease of employee access and navigation; employees readily understood logic behind functionality in the system; tools enabling employees' comparison of plans to make an educated election of coverage on an individual basis. As an SEC-registered investment advisor, SAVVI Financial is committed to providing its clients with high-quality financial advice and services. Benefitfocus, Inc.843-981-8898pr@benefitfocus.com. Benefitfocus Delivered Exceptional Service and Support to Customers Learn more atwww.benefitfocus.com,LinkedInandTwitter. Businessolver. para informarnos de que tienes problemas. para nos informar sobre o problema. Benefitfocus.com, Inc. Footer Link List. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Wir entschuldigen uns fr die Umstnde. "The investments we made in our people and platform last year resulted in one of our most successful open enrollment seasons ever for our customers.". If you continue to see this In connection with the proposed acquisition, Benefitfocus will file with the SEC and furnish to its stockholders a proxy statement on Schedule 14A and other relevant documents. Through exceptional service and innovative SaaS solutions, we aim to be the safest set of hands for our customers helping to simplify the complexity of benefits administration while delivering an experience that engages people and unlocks the potential for better health and improved outcomes. Actual results might differ materially from those explicit or implicit in the forward-looking statements. Benefitfocus.com is a Service Mark of Benefitfocus.com, Inc. Registered Marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans. Ci Open Enrollment Readiness: Ensuring that customers were prepared for an on-time start and could successfully execute their overall benefits strategy. As an SEC-registered investment advisor, SAVVI Financial is committed to providing its clients with high-quality financial advice and services. Voya has a financial ownership interest in and business relationships with SAVVI that create an incentive for Voya to promote SAVVIs products and services and for SAVVI to promote Voyas products and services. Maloney brings significant carrier and brokerage experience to Benefitfocus which will help drive growth through these strategic channels and partnerships. 100 Benefitfocus Customer Reviews & References | FeaturedCustomers Certain products available on the BENEFITFOCUS BENEFITPLACE platform may be regulated through various state agencies as insurance products. para nos informar sobre o problema. While employees have the flexibility to review all plan options available from their employer, those plans considered in the best interest of the employee based on the tool are highlighted. Customer Service Customer Success Manager $58,836 per year Customer Service Representative $13.11 per hour Management Consultant $65,513 per year Manager $90,066 per year Delivery Manager $84,537 per year Software Development Senior Software Engineer Contact | Benefitfocus About BenefitfocusAt Benefitfocus, a Voya Financial business, our mission is simple: To improve lives with benefits.
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